Many of our customers possess software products which are already fully developed and which have established a firm position on the market. These products require only regular support and maintenance as part of their ongoing life cycle. Our clients chose to defer these responsibilities to us, be it for products developed by themselves or for products developed at an earlier time by ourselves. The services we offer are mainly in the range of the telecommunications industry and include:
- 24 hours per day and 7 days per week software support
- Layer 1, 2 and 3 of Customer Support
- Pre-Sale and Post-Sale Market Support
- Code debugging and bug fixing
- Code analysis & optimization for performance improvement:
- Legacy data support
By close communication between the developer and the support teams and by using our technical expertise and experience in very specialized, narrow fields of the industry, we have approached these projects successfully and are continuously extending our range of services in the area.
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